Get hours, reviews, customer service phone number and driving directions. Reviews from WesBanco Bank, Inc. employees about working as a Customer Service Representative at WesBanco Bank, Inc.. What is the best part of working at WesBanco Bank, Inc.? Wesbanco bought Farmers Bank and Capital Trust/United and this branch went from a community minded hometown bank to a corporate monster. About WesBanco, Inc.Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. With 1,500 customer reviews on both Apple and Android platforms, the WesBanco Bank mobile app is scored at 3.1 out of 5 (compared to the national average of 3.8). We have over 200 financial centers in the states of Indiana, Kentucky, Maryland, Ohio, Pennsylvania, and West Virginia. The average estimate of five … See more WesBanco Bank, Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location Unless you just need to get experience.". During these uncertain times, most WesBanco Banking Center lobbies continue to be open by appointment. Most of our drive-thrus are also open. Just call your local banking center, or if after hours, you can call customer service at 800.905.9043 and select option 5. Could be different if you did not have to work for her. Snakes and sneaky company don’t ever work for Wesbanco. How many sick days do you get per year? Your previous session has expired. You can contact WesBanco Bank by visiting a local branch location, by calling a customer service representative at 1-800-905-9043, or through the bank’s website online. Just call your local banking center, or if after hours, you can call customer service at 800.905.9043 and select option 5. WesBanco Bank's online and mobile banking platforms receive mediocre scores from users. Checking Account Bonuses. This page was last edited on 7 October 2020, at 02:54. During these uncertain times, most WesBanco Banking Center lobbies continue to be open by appointment. Wesbanco Banking Service reviews: Horrible Bank. Customers and employees were degraded and thought of only as a means to make money. Sometimes you have to open a checking plus savings account package to earn these bonuses. University of Rio Grande and Rio Grande Community College. 800 Customer Service Tough going through another buyout, but your 800 customer service team is always so friendly & helpful (once you can reach them, that is) Def need to plan for 30-49 mins to get them on the phone - wait time is MORe than excessive ! the best part of my day was being busy almost all day. How flexible are your working hours at WesBanco Bank, Inc.? 81 WesBanco reviews. The co workers I worked with were so much fun, we had fun but got our work done also. Ask a question about working or interviewing at WesBanco Bank, Inc.. Our community is ready to answer. ... WesBanco Customer Services & Support Salaries. I would not recommend working here. Users can pay bills, send payments, monitor and review transactions and update account information. Keep getting the run around about money being put back on my card from … ForLocations.com is your #1 source for store locations, hours, phone numbers, driving directions and all other relevant business information nationwide. WesBanco Bank, Inc. One Bank Plaza Wheeling, West Virginia 26003; Locations. Mail from WesBanco is not forwarded but is returned to the bank. Snakes and sneaky company, don’t ever work for Wesbanco. Less leeway was given to reverse charges, even just one time, to help correct a customer mistake. It has 235 branches in West Virginia, Ohio, Western Pennsylvania, Kentucky, Maryland, and Southern Indiana. During this important time, we believe it is our duty as a responsible, community-based financial institution to assist and help protect our employees, customers, and communities. Poor Customer Service Overall Rating Office Environment & Staff by MissTyerius, May. Health care, and great hours, great vacation and sick time, a typical day at work was balancing vaults, end of the day balancing, general accounting duties . To ease the impact of COVID-19 on its customers, WesBanco, Inc., of West Virginia has initiated several precautionary measures to protect its customers, employees and the communities it services. Is Indeed your favorite place to learn about companies? Also, they switched my checking account to an account with large fees, including a maintenance fee! Complete rip-off scam bank. I certify that this review is based on my own experiece and is my opinion of this person or business. WesBanco's banking subsidiary WesBanco Bank, Inc., operates 203 financial centers in the states of Indiana, Kentucky, Ohio, Pennsylvania, and West Virginia. Worked there six months a lot of drama. I am switching to a local bank with excellent reviews, excellent financial standing (Wesbanco has a poor Moody's rating) and great customer service. Micro Managed. We merge technology with people to support our commitment to personal customer service. Bank Teller/Customer Service Representative (Former Employee) says "Wesbanco bought Farmers Bank and Capital Trust/United and this branch went from a community minded hometown bank to a corporate monster. the hardest part of the job was trying to satisfy management, they were never happy, they have a huge turn around. What is the interview process like at WesBanco Bank, Inc.? The service is available for both personal and business account holders. The only thing they encouraged or supported was pushing more products on customers as a way of making more money. Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. The financial institution also provides a number of fee-free ATMs through its network providers. customer service at WesBanco. The best part of the job is Holidays are observed and the bank is closed. There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service. Is there a drug test and credit check before hiring anyone. They need to pay more attention to paperwork. And they need to maybe consider entering the 21st century. Please have your account number and vehicle information available. Interested parties can access the live webcast of the conference call through the Investor Relations section of the Company's website, www.wesbanco… They did not seem to care about the employee's it was all about being bigger. Please login with your username/email and password Contact WesBanco customer service. JAN 26, 2021 - WHEELING, W.Va. (AP) _ WesBanco Inc. (WSBC) on Tuesday reported fourth-quarter profit of $52.9 million.The bank, based in Wheeling, West Virginia, said it had earnings of 75 cents per share. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; FAQs: Questions & Answers; Find a Location "Horrible experience" says a WesBanco former employee on "Indeed" on November 19, 2019: "Worked there for six months; a lot of drama. So basically, Wesbanco needs better customer service. Customers and employees were degraded and thought of only as a means to make money. What questions did they ask during your interview at WesBanco Bank, Inc.? Learn about WesBanco Bank, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location If they don’t like you they will fire you and hire a former employee they do like. For more information about WesBanco online banking, click here. If you were to leave WesBanco Bank, Inc., what would be the reason? 40 Customer Services & Support Salaries provided anonymously by WesBanco employees. Customer service is not as important as it used to be. How do you feel about the future of WesBanco Bank, Inc.? Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. They do give you time off to go to doctor appts paid, vacation time. Stop hiring cranky old women. The focus is alot on sales. I answered question and trained employees. WesBanco Announces September Investor Conference ... our customer-centric service culture is focused on growing long-term relationships by pledging to serve ... and West Virginia. Former Employee - Anonymous Employee says, Current Employee - Banking Center Manager says, Bank Teller/Customer Service Representative (Former Employee) says, Banking Center Manager (Current Employee) says, Customer Service Representative/TPA Services (Former Employee) says, Consumer Banking Officer (Former Employee) says, Customer Service Representative (Former Employee) says, IT Asset Manager, WesBanco (Former Employee) says, MORTGAGE LOAN PROCESSOR (Former Employee) says, http://wesbanco.sucks/index.php?title=WesBanco&oldid=29191. A free inside look at company reviews and salaries posted anonymously by employees. Customer Service Representative. WesBanco Bank Head Office branch is located at 1 Bank Plaza, Wheeling, WV 26003 and has been serving Ohio county, West Virginia for over 151 years. Stock jobs in … refused to honor an automatically renewing $4,000 CD thus breaching their contract to pay. 1 Bank Plaza Wheeling, West Virginia 26003 (304) 234-9000 (800) 905-9043 | MortgageAppNotice@wesbanco.com the hardest part of the day would be the way co-workers would take advantage of others to be able to get out of work. all WesBanco Bank, Inc. reviews in United States, all WesBanco Bank, Inc. reviews worldwide. WesBanco, Inc. is a bank holding company, which offers financial services including retail banking, corporate banking, personal and corporate … I would be the first to get to work most days the last to leave. You can also call customer service at 1-877- 777-4370 or 1-800-905-9043. They don’t enough for the amount of work and drama they want you to deal with. 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